/* ============ Kwill — feuille de style ============ */

:root {
  --paper: #faf8f4;
  --paper-2: #f2eee6;
  --tint: #e9eef6;
  --ink: #0e1a2b;
  --ink-2: #3b4656;
  --ink-3: #6b7482;
  --line: #e3ddd2;
  --navy: #0b2547;
  --navy-2: #12346a;
  --navy-3: #17396a;
  --sky: #2fb8f0;
  --accent: #1d5fd6;
  --wa: #1f8f4e;
  --amber: #e8a33a;
  --todo-bg: #fff4c2;
  --todo-ink: #6b5200;

  --serif: "Newsreader", Georgia, "Times New Roman", serif;
  --sans: "Inter", system-ui, -apple-system, "Segoe UI", sans-serif;

  --wrap: 1180px;
  --gutter: clamp(16px, 4vw, 40px);
  --ease: cubic-bezier(.2, .7, .2, 1);
}

*, *::before, *::after { box-sizing: border-box; }
html { scroll-behavior: smooth; scroll-padding-top: 84px; }
body {
  margin: 0;
  background: var(--paper);
  color: var(--ink);
  font-family: var(--sans);
  font-size: 17px;
  line-height: 1.6;
  -webkit-font-smoothing: antialiased;
  text-rendering: optimizeLegibility;
  overflow-x: hidden;
}
img { max-width: 100%; display: block; }
a { color: inherit; }
p { margin: 0 0 1em; }
h1, h2, h3 { font-family: var(--serif); font-weight: 400; letter-spacing: -0.015em; line-height: 1.1; margin: 0; }

.wrap { max-width: var(--wrap); margin: 0 auto; padding: 0 var(--gutter); }

/* Marqueur des contenus à fournir par Lioka */
.todo { background: var(--todo-bg); color: var(--todo-ink); padding: 0 .3em; border-radius: 3px; font-style: normal; }

/* ---------- Boutons ---------- */
.btn {
  display: inline-flex; align-items: center; gap: .6em;
  padding: .9em 1.4em;
  border-radius: 6px;
  font: 500 15px/1 var(--sans);
  text-decoration: none;
  border: 1px solid transparent;
  transition: background .2s, border-color .2s, color .2s, transform .2s var(--ease), box-shadow .2s;
  white-space: nowrap;
  cursor: pointer;
}

.btn svg { width: 18px; height: 18px; flex: none; }
.btn-primary { background: var(--navy); color: #fff; }
.btn-primary:hover { background: var(--navy-2); box-shadow: 0 8px 20px -8px rgba(11,37,71,.5); }
.btn-wa { background: var(--wa); color: #fff; }
.btn-wa:hover { background: #187a42; box-shadow: 0 8px 20px -8px rgba(31,143,78,.6); }
.btn-ghost { border-color: rgba(14,26,43,.25); color: var(--ink); background: transparent; }
.btn-ghost:hover { border-color: var(--ink); background: #fff; }
.btn-light { background: #fff; color: var(--navy); }
.btn-outline-light { border-color: rgba(255,255,255,.35); color: #fff; }
.btn-outline-light:hover { border-color: #fff; background: rgba(255,255,255,.06); }

/* ---------- En-tête ---------- */
.site-header {
  position: sticky; top: 0; z-index: 50;
  background: rgba(250, 248, 244, .88);
  backdrop-filter: saturate(1.4) blur(12px);
  -webkit-backdrop-filter: saturate(1.4) blur(12px);
  border-bottom: 1px solid transparent;
  transition: border-color .2s;
}
.site-header.scrolled { border-bottom-color: var(--line); }
.header-row { display: flex; align-items: center; justify-content: space-between; height: 72px; gap: 24px; }
.brand { display: flex; align-items: center; gap: 14px; text-decoration: none; }
.brand-logo { height: 26px; width: auto; }
.brand-tag { color: var(--ink-3); font-size: 13px; letter-spacing: .02em; padding-left: 14px; border-left: 1px solid var(--line); line-height: 18px; }
.nav { display: flex; align-items: center; gap: 28px; }
.nav a { font-size: 15px; text-decoration: none; color: var(--ink-2); transition: color .15s; }
.nav a:hover { color: var(--ink); }
.nav .btn { color: #fff; padding: .7em 1.1em; }
.menu-toggle { display: none; background: none; border: 0; padding: 8px; cursor: pointer; color: var(--ink); }
.menu-toggle svg { width: 24px; height: 24px; }
.lang { display: inline-flex; gap: 2px; font-size: 13px; letter-spacing: .04em; }
.lang b, .lang a { padding: 4px 6px; border-radius: 4px; }
.lang b { font-weight: 600; color: var(--ink); background: var(--paper-2); }
.nav .lang a { color: var(--ink-3); }

/* ---------- Sections ---------- */
section { padding: clamp(80px, 11vw, 136px) 0; position: relative; }
.section-head { max-width: 720px; margin-bottom: clamp(44px, 6vw, 72px); }
.section-head.center { margin-left: auto; margin-right: auto; text-align: center; }
.eyebrow {
  display: inline-flex; align-items: center; gap: 10px;
  font: 500 13px/1 var(--sans);
  letter-spacing: .1em; text-transform: uppercase;
  color: var(--ink-3);
  margin-bottom: 22px;
}
.eyebrow::before { content: ""; width: 22px; height: 1px; background: currentColor; opacity: .6; }
.section-head h2 { font-size: clamp(36px, 4.8vw, 58px); letter-spacing: -0.02em; }
.section-head p { margin-top: 22px; font-size: 18px; color: var(--ink-2); }
.on-dark .eyebrow { color: #9fb2cf; }
.on-dark h2 { color: #fff; }
.on-dark .section-head p { color: #b9c6da; }

/* ---------- Hero ---------- */
.hero { padding: clamp(48px, 7vw, 96px) 0 clamp(64px, 8vw, 104px); overflow: hidden; }
.hero::before {
  content: ""; position: absolute; right: -10%; top: -20%; width: 60%; height: 120%;
  background: radial-gradient(closest-side, rgba(47,184,240,.10), transparent 70%);
  pointer-events: none;
}
.hero-grid { display: grid; grid-template-columns: 1.05fr .95fr; gap: clamp(40px, 6vw, 80px); align-items: center; }
.hero h1 { font-size: clamp(44px, 5.4vw, 70px); letter-spacing: -0.025em; line-height: 1.02; }
.hero h1 em { font-style: italic; color: var(--navy); }
.hero-lead { max-width: 540px; font-size: clamp(18px, 1.5vw, 20px); color: var(--ink-2); margin: 28px 0 38px; }
.hero-cta { display: flex; flex-wrap: wrap; gap: 12px; }
.hero-note { margin-top: 20px; font-size: 14px; color: var(--ink-3); display: flex; align-items: center; gap: 8px; }
.hero-note::before { content: ""; width: 8px; height: 8px; border-radius: 50%; background: var(--wa); box-shadow: 0 0 0 4px rgba(31,143,78,.15); }

/* Boîte de réception animée */
.inbox-wrap { position: relative; }
.inbox-wrap::before {
  content: ""; position: absolute; inset: 28px -18px -18px 28px;
  background: var(--tint); border-radius: 14px; z-index: 0;
}
.inbox {
  position: relative; z-index: 1;
  background: var(--navy); color: #e8edf5;
  border-radius: 14px; overflow: hidden;
  box-shadow: 0 30px 60px -24px rgba(11,37,71,.55), 0 0 0 1px rgba(255,255,255,.04) inset;
  font-size: 14px;
}
.inbox-top { display: flex; align-items: center; gap: 12px; padding: 14px 18px; border-bottom: 1px solid rgba(255,255,255,.08); }
.inbox-top .dots { display: flex; gap: 6px; }
.inbox-top .dots i { width: 10px; height: 10px; border-radius: 50%; background: rgba(255,255,255,.18); }
.inbox-top .title { font-weight: 500; color: #fff; }
.inbox-top .live { margin-left: auto; display: flex; align-items: center; gap: 6px; font-size: 12px; color: #9fb2cf; }
.inbox-top .live::before { content: ""; width: 7px; height: 7px; border-radius: 50%; background: #5fd38a; animation: pulse 1.8s infinite; }
@keyframes pulse { 50% { opacity: .3; } }
.inbox-tabs { display: flex; gap: 18px; padding: 10px 18px 0; font-size: 12px; color: #8ea3c2; border-bottom: 1px solid rgba(255,255,255,.08); }
.inbox-tabs span { padding-bottom: 10px; }
.inbox-tabs span:first-child { color: #fff; box-shadow: inset 0 -2px 0 var(--sky); }
.inbox-list { list-style: none; margin: 0; padding: 6px 0; height: 336px; overflow: hidden; }
.ticket {
  display: grid; grid-template-columns: 34px 1fr auto; gap: 12px; align-items: center;
  padding: 11px 18px;
  border-bottom: 1px solid rgba(255,255,255,.05);
  animation: ticketIn .6s var(--ease) both;
}
@keyframes ticketIn { from { opacity: 0; transform: translateY(-14px); background: rgba(47,184,240,.12); } to { opacity: 1; transform: none; background: transparent; } }
.ticket .av { width: 34px; height: 34px; border-radius: 50%; display: grid; place-items: center; font-size: 12px; font-weight: 600; color: var(--navy); background: #c9d8ee; }
.ticket .who { min-width: 0; }
.ticket .who b { display: block; color: #fff; font-weight: 500; font-size: 14px; }
.ticket .who span { display: block; color: #9fb2cf; font-size: 13px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.ticket .meta { display: flex; flex-direction: column; align-items: flex-end; gap: 4px; }
.ticket .tag { font-size: 11px; color: #8ea3c2; }
.pill { font-size: 11px; font-weight: 600; padding: 3px 9px; border-radius: 99px; transition: background .4s, color .4s; white-space: nowrap; }
.pill.new { background: rgba(232,163,58,.18); color: #f3c072; }
.pill.wip { background: rgba(47,184,240,.18); color: #7fd3f7; }
.pill.done { background: rgba(95,211,138,.18); color: #7fe0a3; }
.inbox-foot { display: flex; justify-content: space-between; align-items: center; padding: 14px 18px; background: rgba(0,0,0,.15); font-size: 13px; color: #9fb2cf; }
.inbox-foot b { font: 400 22px/1 var(--serif); color: #fff; }
.inbox-caption { position: relative; z-index: 1; margin-top: 30px; font-size: 13px; color: var(--ink-3); text-align: right; }

/* ---------- Bandeau chiffres ---------- */
.facts-band { background: var(--navy); color: #fff; padding: 0; }
.facts { display: grid; grid-template-columns: repeat(4, 1fr); }
.fact { padding: clamp(32px, 4vw, 48px) 28px; }
.fact + .fact { border-left: 1px solid rgba(255,255,255,.1); }
.fact strong { display: block; font: 400 clamp(40px, 4.6vw, 58px)/1 var(--serif); letter-spacing: -0.02em; }
.fact > span { display: block; margin-top: 12px; font-size: 14px; color: #9fb2cf; line-height: 1.45; }

/* ---------- Constat ---------- */
.problem-cards { display: grid; grid-template-columns: repeat(3, 1fr); gap: 40px; }
.pcard { border-top: 2px solid var(--navy); padding-top: 26px; }

.pcard h3 { font-size: 27px; margin: 0 0 12px; }
.pcard p { margin: 0; color: var(--ink-2); font-size: 16px; }

/* ---------- Services (bento) ---------- */
.bento { display: grid; grid-template-columns: repeat(6, 1fr); gap: 20px; }
.svc {
  grid-column: span 2;
  background: #fff; border: 1px solid var(--line); border-radius: 12px;
  padding: 30px; display: flex; flex-direction: column; gap: 12px;
  transition: transform .3s var(--ease), box-shadow .3s, border-color .3s;
}

.svc .num { font: 400 15px/1 var(--serif); color: var(--ink-3); }
.svc h3 { font-size: 26px; }
.svc p { margin: 0; color: var(--ink-2); font-size: 16px; }
.svc.wide { grid-column: span 4; }
.svc.full { grid-column: span 6; display: grid; grid-template-columns: 1fr 1.2fr; gap: 40px; align-items: center; }
.svc.dark { background: var(--navy); border-color: var(--navy); color: #fff; }
.svc.dark p { color: #b9c6da; }
.svc.dark .num { color: #9fb2cf; }
.svc .art { margin-top: auto; padding-top: 18px; }

/* Mini illustrations */
.thread { display: grid; gap: 8px; max-width: 460px; }
.bubble { font-size: 13px; line-height: 1.45; padding: 10px 14px; border-radius: 12px; max-width: 82%; }
.bubble.in { background: rgba(255,255,255,.08); color: #dfe7f2; border-bottom-left-radius: 4px; }
.bubble.out { background: var(--sky); color: #04253f; justify-self: end; border-bottom-right-radius: 4px; }
.bubble small { display: block; font-size: 11px; opacity: .7; margin-bottom: 2px; }
.track { display: flex; align-items: center; gap: 0; font-size: 11px; color: var(--ink-3); }
.track .st { display: flex; flex-direction: column; align-items: center; gap: 6px; flex: none; }
.track .st i { width: 12px; height: 12px; border-radius: 50%; background: var(--line); border: 2px solid #fff; box-shadow: 0 0 0 1px var(--line); }
.track .st.on i { background: var(--navy); box-shadow: 0 0 0 1px var(--navy); }
.track .ln { flex: 1; height: 2px; background: var(--line); margin-bottom: 18px; position: relative; overflow: hidden; }
.track .ln.on::after { content: ""; position: absolute; inset: 0; background: var(--navy); }

.chips { display: flex; flex-wrap: wrap; gap: 6px; }
.chips span { font-size: 12px; padding: 4px 10px; border-radius: 99px; background: var(--paper-2); color: var(--ink-2); }
.bars { display: grid; gap: 10px; }
.bars div { display: grid; grid-template-columns: 150px 1fr 40px; gap: 12px; align-items: center; font-size: 13px; color: var(--ink-2); }
.bars i { height: 8px; border-radius: 4px; background: var(--tint); position: relative; overflow: hidden; }
.bars i::after { content: ""; position: absolute; inset: 0; width: var(--w); background: var(--navy); border-radius: 4px; }

.bars em { font-style: normal; color: var(--ink-3); text-align: right; }

/* ---------- Méthode ---------- */
.method { background: var(--tint); }
.steps { list-style: none; margin: 0; padding: 0; display: grid; grid-template-columns: repeat(4, 1fr); gap: 28px; position: relative; }
.steps::before { content: ""; position: absolute; top: 22px; left: 22px; right: 22px; height: 2px; background: var(--navy); }

.step { position: relative; z-index: 1; }
.step .dot { width: 46px; height: 46px; border-radius: 50%; background: var(--paper); border: 2px solid var(--navy); display: grid; place-items: center; font: 500 17px/1 var(--serif); color: var(--navy); margin-bottom: 24px; }

.step .when { font-size: 14px; color: var(--accent); font-weight: 600; }
.step h3 { font-size: 26px; margin: 10px 0 10px; }
.step p { margin: 0; color: var(--ink-2); font-size: 16px; }

/* Visuel Madagascar ↔ Paris (en attendant la photo d'équipe) */
.team-photo:has(.route) { padding: 8px; }
.team-photo .route { width: 100%; height: 100%; display: block; }
.route-grid circle { fill: rgba(255,255,255,.09); }
.route-arc { fill: none; stroke: var(--sky); stroke-width: 1.6; stroke-dasharray: 5 6; opacity: .8; }
.route-pt circle { fill: var(--sky); }
.route-pt .halo { fill: rgba(47,184,240,.18); animation: halo 2.6s ease-in-out infinite; transform-origin: center; transform-box: fill-box; }
.route-pt.mg circle { fill: #fff; }
.route-pt.mg .halo { fill: rgba(255,255,255,.16); animation-delay: 1.3s; }
@keyframes halo { 50% { transform: scale(1.5); opacity: .3; } }
.route-msg { fill: #fff; offset-path: path("M300,250 Q340,70 96,86"); offset-rotate: 0deg; animation: travel 4.5s var(--ease) infinite; }
@keyframes travel { 0% { offset-distance: 0%; opacity: 0; } 10% { opacity: 1; } 90% { opacity: 1; } 100% { offset-distance: 100%; opacity: 0; } }
.route-city { font: 400 22px var(--serif); fill: #fff; }
.route-sub { font: 400 12px var(--sans); fill: #9fb2cf; }
.route-tag { fill: #fff; }
.route-tag-t { font: 400 17px var(--serif); fill: var(--navy); }
.route-tag-s { font: 500 10.5px var(--sans); fill: var(--ink-3); }

/* Vignettes du constat */
.pvig {
  height: 150px; margin-bottom: 24px; padding: 16px;
  background: #fff; border: 1px solid var(--line); border-radius: 10px;
  display: flex; flex-direction: column; gap: 10px; overflow: hidden;
  box-shadow: 0 16px 32px -28px rgba(11,37,71,.4);
  transition: transform .25s var(--ease), box-shadow .25s;
}
.pv-mail-head { display: flex; justify-content: space-between; align-items: center; font-size: 12px; }
.pv-mail-head b { font-weight: 600; }
.pv-badge { font-size: 11px; font-weight: 600; color: #b42318; background: rgba(180,35,24,.08); padding: 2px 8px; border-radius: 99px; }
.pv-mail { display: flex; align-items: center; gap: 8px; }
.pv-mail i { width: 7px; height: 7px; border-radius: 50%; background: var(--accent); flex: none; }
.pv-mail span { height: 7px; width: var(--w); border-radius: 4px; background: var(--paper-2); }
.pv-mail em { margin-left: auto; font-style: normal; font-size: 10px; color: var(--ink-3); }
.pv-dispute { display: grid; gap: 9px; }
.pv-dispute-top { display: flex; justify-content: space-between; align-items: baseline; font-size: 13px; }
.pv-dispute-top b { font-weight: 600; color: #b42318; }
.pv-amount { font: 400 22px/1 var(--serif); }
.pv-dispute-row { display: flex; justify-content: space-between; font-size: 12px; color: var(--ink-3); }
.pv-dispute-row span:last-child { color: var(--ink); }
.pv-urgent { color: #b42318 !important; font-weight: 600; }
.pv-meter { height: 6px; border-radius: 3px; background: var(--paper-2); overflow: hidden; }
.pv-meter i { display: block; height: 100%; width: 78%; background: linear-gradient(90deg, var(--amber), #b42318); border-radius: 3px; }
.pv-reply { display: grid; gap: 4px; max-width: 88%; }
.pv-reply.alt { justify-self: end; text-align: right; margin-left: auto; }
.pv-who { font-size: 10px; color: var(--ink-3); }
.pv-say { font-size: 12.5px; line-height: 1.4; padding: 8px 11px; border-radius: 10px; background: var(--tint); color: var(--navy); }
.pv-reply.alt .pv-say { background: rgba(180,35,24,.08); color: #8a1c13; }
@media (hover: hover) {
  .pcard:hover .pvig { transform: translateY(-3px); box-shadow: 0 22px 36px -26px rgba(11,37,71,.5); }
}

/* Prix des formules */
.price { display: flex; align-items: baseline; flex-wrap: wrap; gap: 4px 8px; margin: 4px 0 10px; }
.price b { font: 400 46px/1 var(--serif); letter-spacing: -0.02em; }
.price span { font-size: 14px; color: var(--ink-3); }
.price small { font-size: 13px; color: var(--ink-3); }
.plan.featured .price span, .plan.featured .price small { color: #9fb2cf; }
.addon {
  margin-top: 20px; padding: 24px 28px;
  background: var(--tint); border-radius: 12px;
  display: flex; align-items: center; justify-content: space-between; gap: 24px;
}
.addon b { display: block; font-weight: 600; font-size: 17px; margin-bottom: 6px; }
.addon b span { font-weight: 500; color: var(--navy); margin-left: 8px; padding: 2px 10px; background: #fff; border-radius: 99px; font-size: 14px; }
.addon p { margin: 0; color: var(--ink-2); font-size: 15px; max-width: 72ch; }
.addon .chips span { background: #fff; }
@media (max-width: 620px) { .addon { flex-direction: column; align-items: flex-start; } }

/* Jauge de volume des formules */
.vol-meter { display: flex; gap: 4px; margin: -10px 0 26px; }
.vol-meter i { flex: 1; height: 6px; border-radius: 3px; background: var(--paper-2); }
.vol-meter i.on { background: var(--navy); }
.plan.featured .vol-meter i { background: rgba(255,255,255,.14); }
.plan.featured .vol-meter i.on { background: var(--sky); }

/* Langues de l'équipe */
.langs { display: flex !important; flex-wrap: wrap; gap: 6px; margin-top: 10px; }
.langs i { font-style: normal; font-size: 12px; padding: 3px 9px; border-radius: 99px; background: rgba(255,255,255,.08); color: #dfe7f2; }

/* Carte d'aide FAQ */
.help-card { margin-top: 36px; padding: 22px; background: var(--navy); border-radius: 12px; color: #dfe7f2; display: grid; gap: 14px; max-width: 380px; }
.help-card p { margin: 0; font-size: 15px; color: #b9c6da; }
.help-card .btn { justify-self: start; }
.help-chat { display: grid; gap: 8px; }

/* Vignettes des étapes */
.vig {
  height: 118px; margin-bottom: 22px; padding: 14px;
  background: #fff; border: 1px solid rgba(11,37,71,.1); border-radius: 10px;
  display: flex; flex-direction: column; gap: 9px; overflow: hidden;
  transition: border-color .25s, box-shadow .25s, transform .25s var(--ease);
}
.vig-head { display: flex; align-items: center; gap: 10px; }
.vig-head b { display: block; font-size: 13px; font-weight: 600; color: var(--ink); line-height: 1.2; }
.vig-head small { display: block; font-size: 11px; color: var(--ink-3); }
.vig-av { width: 28px; height: 28px; border-radius: 50%; background: var(--navy); color: #fff; display: grid; place-items: center; font: 500 13px/1 var(--serif); flex: none; }
.vig-av.sm { width: 22px; height: 22px; font: 600 9px/1 var(--sans); background: var(--tint); color: var(--navy); }
.vig-title { font-size: 12px; font-weight: 600; color: var(--ink); }
.vig-title em { font-style: normal; font-weight: 500; color: var(--wa); margin-left: 4px; }
.mini-bars { flex: 1; display: flex; align-items: flex-end; gap: 6px; }
.mini-bars i { flex: 1; height: var(--h); background: var(--tint); border-radius: 3px 3px 0 0; transition: background .25s, height .4s var(--ease); }
.mini-bars i:nth-child(4) { background: var(--navy); }
.doc-line { display: flex; align-items: center; gap: 8px; }
.doc-line span { height: 7px; width: var(--w); border-radius: 4px; background: var(--paper-2); }
.ok { width: 14px; height: 14px; border-radius: 50%; background: rgba(31,143,78,.14); position: relative; flex: none; }
.ok::after { content: ""; position: absolute; left: 5px; top: 3px; width: 3px; height: 6px; border: solid var(--wa); border-width: 0 1.5px 1.5px 0; transform: rotate(45deg); }
.mini-ticket { display: flex; align-items: center; gap: 8px; }
.ln-txt { height: 6px; width: var(--w); border-radius: 3px; background: var(--paper-2); }
.mini-pill { margin-left: auto; font-size: 10px; font-weight: 600; display: grid; }
.mini-pill b { grid-area: 1 / 1; white-space: nowrap; padding: 2px 7px; border-radius: 99px; text-align: center; transition: opacity .3s; }
.mini-pill .wip { background: rgba(47,184,240,.15); color: #1479a6; }
.mini-pill .done { background: rgba(31,143,78,.12); color: var(--wa); opacity: 0; }
.mini-pill.is-done .done { opacity: 1; }
.trend { flex: 1; width: 100%; overflow: visible; }
.trend polyline { fill: none; stroke: var(--navy); stroke-width: 2; vector-effect: non-scaling-stroke; stroke-dasharray: 320; stroke-dashoffset: 0; }
.trend circle { fill: var(--wa); }
@media (hover: hover) {
  .step:hover .vig { border-color: var(--navy); box-shadow: 0 14px 28px -20px rgba(11,37,71,.45); transform: translateY(-2px); }
  .step:hover .mini-bars i { background: #c9d8ee; }
  .step:hover .mini-bars i:nth-child(4) { background: var(--sky); height: 100%; }
  .step:hover .mini-pill .wip { opacity: 0; }
  .step:hover .mini-pill .done { opacity: 1; }
  .step:hover .trend polyline { animation: draw 1s var(--ease); }
}
@keyframes draw { from { stroke-dashoffset: 320; } to { stroke-dashoffset: 0; } }

/* ---------- Équipe / Madagascar ---------- */
.team { background: var(--navy); color: #e8edf5; overflow: hidden; }
.team-grid { display: grid; grid-template-columns: 1fr 1fr; gap: clamp(40px, 6vw, 88px); align-items: center; }
.team-visual { position: relative; }
.team-photo {
  aspect-ratio: 4 / 3.4; border-radius: 12px; overflow: hidden;
  background: linear-gradient(160deg, #1a3e70, #10294d);
  display: grid; place-items: center;
  color: #9fb2cf; font-size: 14px; text-align: center; padding: 24px;
}
.team-photo img { width: 100%; height: 100%; object-fit: cover; }
.clocks {
  position: absolute; left: -20px; bottom: -28px;
  background: #fff; color: var(--ink); border-radius: 12px;
  padding: 18px 22px; display: flex; gap: 26px; align-items: center;
  box-shadow: 0 24px 48px -20px rgba(0,0,0,.45);
}
.clock small { display: block; font-size: 12px; color: var(--ink-3); }
.clock b { font: 400 30px/1.1 var(--serif); letter-spacing: -0.01em; }
.clocks .sep { width: 1px; align-self: stretch; background: var(--line); }
.team h2 { font-size: clamp(32px, 4vw, 46px); }
.team-points { list-style: none; padding: 0; margin: 32px 0 0; display: grid; grid-template-columns: 1fr 1fr; gap: 0 28px; }
.team-points li { padding: 20px 0; border-top: 1px solid rgba(255,255,255,.14); }
.team-points b { color: #fff; font-weight: 600; display: block; margin-bottom: 4px; font-size: 16px; }
.team-points span { color: #b9c6da; font-size: 15px; line-height: 1.5; display: block; }

/* ---------- Témoignages ---------- */
.quotes { display: grid; grid-template-columns: repeat(3, 1fr); gap: 20px; }
.quote {
  margin: 0; padding: 34px;
  background: #fff; border: 1px solid var(--line); border-radius: 12px;
  display: flex; flex-direction: column; justify-content: space-between; gap: 28px;
  position: relative;
}
.quote::before { content: "\201C"; font: 400 88px/0.6 var(--serif); color: var(--sky); position: absolute; top: 34px; right: 28px; opacity: .5; }
.quote:nth-child(2) { background: var(--navy); border-color: var(--navy); color: #fff; }
.quote:nth-child(2) figcaption { color: #9fb2cf; }
.quote:nth-child(2) figcaption b { color: #fff; }
.quote blockquote { margin: 0; font: 400 21px/1.45 var(--serif); }
.quote figcaption { font-size: 14px; color: var(--ink-3); display: flex; align-items: center; gap: 12px; }
.quote figcaption .av { width: 40px; height: 40px; border-radius: 50%; background: var(--tint); flex: none; display: grid; place-items: center; font-weight: 600; color: var(--navy); font-size: 13px; }
.quote figcaption b { display: block; color: var(--ink); font-weight: 600; font-size: 15px; }
.trustpilot-slot { margin-top: 40px; }

/* ---------- Tarifs ---------- */
.plans { display: grid; grid-template-columns: repeat(3, 1fr); gap: 20px; align-items: stretch; }
.plan { padding: 36px 32px; display: flex; flex-direction: column; background: #fff; border: 1px solid var(--line); border-radius: 12px; transition: transform .3s var(--ease), box-shadow .3s; }

.plan .tag { font-size: 14px; color: var(--ink-3); font-weight: 500; }
.plan h3 { font-size: 34px; margin: 12px 0 6px; }
.plan .vol { color: var(--ink-2); font-size: 15px; margin-bottom: 26px; }
.plan ul { list-style: none; padding: 0; margin: 0 0 32px; flex: 1; }
.plan li { padding: 11px 0 11px 26px; border-top: 1px solid var(--line); font-size: 15px; position: relative; }
.plan li::before { content: ""; position: absolute; left: 2px; top: 17px; width: 10px; height: 6px; border-left: 2px solid var(--navy); border-bottom: 2px solid var(--navy); transform: rotate(-45deg); }
.plan .btn { align-self: stretch; justify-content: center; }
.plan.featured { background: var(--navy); border-color: var(--navy); color: #fff; }
.plan.featured .tag { color: var(--sky); }
.plan.featured .vol { color: #b9c6da; }
.plan.featured li { border-top-color: rgba(255,255,255,.12); }
.plan.featured li::before { border-color: var(--sky); }
.plan.featured .btn { background: #fff; color: var(--navy); }
.plans-note { margin-top: 24px; font-size: 15px; color: var(--ink-3); text-align: center; }

/* ---------- FAQ ---------- */
.faq { background: var(--paper-2); }
.faq-grid { display: grid; grid-template-columns: 1fr 1.6fr; gap: clamp(40px, 6vw, 88px); }
.faq-grid h2 { font-size: clamp(32px, 4vw, 44px); }
.faq details { border-top: 1px solid var(--line); }
.faq details:last-child { border-bottom: 1px solid var(--line); }
.faq summary {
  list-style: none; cursor: pointer;
  display: flex; justify-content: space-between; align-items: center; gap: 24px;
  padding: 22px 0; font-weight: 500; font-size: 17px;
}
.faq summary::-webkit-details-marker { display: none; }
.faq summary::after { content: "+"; font: 300 26px/1 var(--sans); color: var(--navy); transition: transform .3s var(--ease); }
.faq details[open] summary::after { transform: rotate(45deg); }
.faq details p { color: var(--ink-2); margin: 0 0 24px; max-width: 62ch; }

/* ---------- Contact ---------- */
.contact { background: var(--ink); color: #dfe5ee; }
.contact-grid { display: grid; grid-template-columns: 1fr 1fr; gap: clamp(40px, 6vw, 88px); align-items: start; }
.contact h2 { color: #fff; font-size: clamp(36px, 4.8vw, 58px); max-width: 16ch; }
.contact .eyebrow { color: #8794a7; }
.contact .lead { font-size: 18px; color: #aab5c5; max-width: 520px; margin: 24px 0 36px; }
.contact-cta { display: flex; flex-wrap: wrap; gap: 12px; }
.contact-alt { margin-top: 44px; padding-top: 26px; border-top: 1px solid rgba(255,255,255,.12); display: grid; gap: 10px; font-size: 15px; color: #aab5c5; }
.contact-alt a { color: #fff; }

/* ---------- Formulaire ---------- */
.contact-form { background: #fff; color: var(--ink); border-radius: 12px; padding: clamp(24px, 3vw, 38px); display: grid; gap: 16px; }
.contact-form h3 { font-size: 28px; margin-bottom: 4px; }
.field-row { display: grid; grid-template-columns: 1fr 1fr; gap: 16px; }
.contact-form label { display: grid; gap: 6px; font-size: 14px; font-weight: 500; color: var(--ink-2); }
.contact-form small { font-weight: 400; color: var(--ink-3); }
.contact-form input, .contact-form select, .contact-form textarea {
  font: 400 16px/1.4 var(--sans); color: var(--ink);
  background: var(--paper); border: 1px solid var(--line); border-radius: 6px;
  padding: 11px 12px; width: 100%;
}
.contact-form textarea { resize: vertical; }
.contact-form input:focus, .contact-form select:focus, .contact-form textarea:focus { outline: none; border-color: var(--navy); box-shadow: 0 0 0 3px rgba(11,37,71,.12); background: #fff; }
.contact-form [aria-invalid="true"] { border-color: #b42318; }
.contact-form .btn { justify-self: start; background: var(--navy); color: #fff; }
.contact-form .btn:hover { background: var(--navy-2); }
.contact-form .btn:disabled { opacity: .6; cursor: wait; }
.form-note { margin: 0; font-size: 13px; color: var(--ink-3); }
.form-status { margin: 0; font-size: 15px; font-weight: 500; }
.form-status:empty { display: none; }
.form-status.ok { color: var(--wa); }
.form-status.err { color: #b42318; }
.hp { position: absolute; left: -9999px; }

/* ---------- Pied de page ---------- */
.site-footer { background: var(--ink); color: #8794a7; font-size: 14px; padding: 0 0 40px; }
.footer-row { display: flex; flex-wrap: wrap; justify-content: space-between; align-items: flex-end; gap: 16px 32px; padding-top: 28px; border-top: 1px solid rgba(255,255,255,.1); }
.footer-row nav { display: flex; flex-wrap: wrap; gap: 8px 24px; }
.footer-row a { text-decoration: none; color: #8794a7; }
.footer-row a:hover { color: #fff; }
.footer-logo { height: 22px; width: auto; opacity: .9; margin-bottom: 8px; }

/* ---------- Bouton WhatsApp flottant (mobile) ---------- */
.wa-float {
  position: fixed; right: 16px; bottom: 16px; z-index: 60;
  width: 56px; height: 56px; border-radius: 50%;
  background: var(--wa); color: #fff;
  display: none; place-items: center;
  box-shadow: 0 6px 20px rgba(0,0,0,.18);
}
.wa-float svg { width: 28px; height: 28px; }

/* ---------- Pages légales ---------- */
.legal { padding: clamp(48px, 8vw, 96px) 0; }
.legal .wrap { max-width: 760px; }
.legal h1 { font-size: clamp(36px, 5vw, 52px); margin-bottom: 12px; }
.legal .updated { color: var(--ink-3); font-size: 15px; margin-bottom: 48px; }
.legal h2 { font-size: 24px; margin: 40px 0 12px; }
.legal p { color: var(--ink-2); }
.legal-footer { background: var(--paper-2); padding: 28px 0; font-size: 14px; color: var(--ink-3); }
.legal-footer .footer-row { border-top: 0; padding-top: 0; }
.legal-footer a { color: var(--ink-3); }
.legal-footer a:hover { color: var(--ink); }

/* ---------- Réactions au survol et au clavier ---------- */
:focus-visible { outline: 2px solid var(--accent); outline-offset: 3px; border-radius: 4px; }

.resolved { justify-self: end; display: flex; align-items: center; gap: 6px; font-size: 12px; color: #7fe0a3; opacity: 0; transform: translateY(4px); transition: opacity .35s var(--ease), transform .35s var(--ease); }
.resolved i { width: 14px; height: 14px; border-radius: 50%; background: rgba(95,211,138,.2); position: relative; }
.resolved i::after { content: ""; position: absolute; left: 4px; top: 3px; width: 4px; height: 7px; border: solid #7fe0a3; border-width: 0 1.5px 1.5px 0; transform: rotate(45deg); }
.track .ln.next::after { content: ""; position: absolute; inset: 0; background: var(--navy); transform: scaleX(0); transform-origin: left; transition: transform .6s var(--ease); }
.track .st.next i { transition: background .3s .45s, box-shadow .3s .45s; }
.track .st.next { transition: color .3s .45s; }
.bars div { padding: 4px 6px; margin: -4px -6px; border-radius: 6px; transition: background .2s; }
.bars i::after { transition: background .2s; }

@media (hover: hover) {
  .nav > a:not(.btn) { position: relative; }
  .nav > a:not(.btn)::after { content: ""; position: absolute; left: 0; right: 0; bottom: -4px; height: 1px; background: currentColor; transform: scaleX(0); transform-origin: left; transition: transform .25s var(--ease); }
  .nav > a:not(.btn):hover::after { transform: scaleX(1); }

  .btn-wa svg { transition: transform .25s var(--ease); }
  .btn-wa:hover svg { transform: rotate(-10deg) scale(1.08); }

  .svc { transition: border-color .25s, box-shadow .25s; }
  .svc:hover { border-color: #cfc7b7; box-shadow: 0 18px 36px -26px rgba(11,37,71,.35); }
  .svc.dark:hover { border-color: var(--navy); box-shadow: 0 18px 36px -20px rgba(11,37,71,.6); }
  .svc:hover .resolved { opacity: 1; transform: none; }
  .svc:hover .track .ln.next::after { transform: scaleX(1); }
  .svc:hover .track .st.next { color: var(--ink); }
  .svc:hover .track .st.next i { background: var(--wa); box-shadow: 0 0 0 1px var(--wa); }
  .chips span { transition: background .2s, color .2s; }
  .svc:hover .chips span { background: var(--tint); color: var(--navy); }
  .bars div:hover { background: var(--paper); }
  .bars div:hover i::after { background: var(--sky); }
  .bars div:hover em { color: var(--ink); font-weight: 600; }

  .pcard { transition: border-color .3s; }
  .pcard:hover { border-top-color: var(--sky); }

  .step .dot { transition: background .25s, color .25s; }
  .step:hover .dot { background: var(--navy); color: #fff; }

  .plan { transition: border-color .25s, box-shadow .25s, transform .25s var(--ease); }
  .plan:hover { border-color: var(--navy); box-shadow: 0 20px 40px -28px rgba(11,37,71,.45); transform: translateY(-3px); }

  .ticket { transition: background .2s; }
  .ticket:hover { background: rgba(255,255,255,.04); }

  .faq summary { transition: color .2s; }
  .faq summary:hover { color: var(--navy); }
  .faq summary:hover::after { transform: scale(1.2); }
  .faq details[open] summary:hover::after { transform: rotate(45deg) scale(1.2); }

  .footer-row a, .contact-alt a { transition: color .2s; }
}

@media (prefers-reduced-motion: reduce) {
  *, *::before, *::after { transition-duration: .01ms !important; animation-duration: .01ms !important; }
}

/* ---------- Responsive ---------- */
@media (max-width: 1020px) {
  .hero-grid { grid-template-columns: 1fr; }
  .inbox-wrap { max-width: 560px; }
  .team-grid, .faq-grid, .contact-grid { grid-template-columns: 1fr; }
  .team-visual { margin-bottom: 40px; }
  .bento { grid-template-columns: repeat(2, 1fr); }
  .svc, .svc.wide { grid-column: span 1; }
  .svc.wide { grid-column: span 2; }
  .svc.full { grid-column: span 2; grid-template-columns: 1fr; gap: 24px; }
  .problem-cards, .quotes, .plans { grid-template-columns: 1fr; }
  .steps { grid-template-columns: 1fr 1fr; row-gap: 48px; }
  .steps::before, .steps::after { display: none; }
}

@media (max-width: 860px) {
  .nav {
    position: absolute; top: 72px; left: 0; right: 0;
    flex-direction: column; align-items: stretch; gap: 0;
    background: var(--paper); border-bottom: 1px solid var(--line);
    padding: 8px var(--gutter) 24px;
    display: none;
  }
  .nav.open { display: flex; }
  .nav a { padding: 14px 0; border-bottom: 1px solid var(--line); font-size: 17px; }
  .nav .btn { margin-top: 16px; justify-content: center; border-bottom: 0; }
  .nav .lang { padding: 14px 0; border-bottom: 1px solid var(--line); }
  .nav .lang a { padding: 4px 6px; border-bottom: 0; font-size: 13px; }
  .menu-toggle { display: block; }
  .brand-tag { display: none; }
  .wa-float { display: grid; }
  .facts { grid-template-columns: 1fr 1fr; }
  .fact:nth-child(3) { border-left: 0; }
  .fact:nth-child(n+3) { border-top: 1px solid rgba(255,255,255,.1); }
}

@media (max-width: 620px) {
  body { font-size: 16px; }
  .fact { padding: 26px 16px; }
  .bento { grid-template-columns: 1fr; }
  .svc, .svc.wide, .svc.full { grid-column: span 1; }
  .bars div { grid-template-columns: 110px 1fr 34px; }
  .steps { grid-template-columns: 1fr; }
  .team-points { grid-template-columns: 1fr; }
  .clocks { left: 12px; right: 12px; bottom: -32px; justify-content: center; }
  .inbox-wrap::before { inset: 18px -8px -10px 18px; }
  .inbox-list { height: 300px; }
  .ticket .tag { display: none; }
  .hero-cta .btn, .contact-cta .btn, .contact-form .btn { width: 100%; justify-content: center; }
  .field-row { grid-template-columns: 1fr; }
}